Introduction

Thank you for taking part in this survey. 

Here at South Wales Police, we’re committed to building strong relationships with our communities and to creating as many opportunities as possible for honest conversations and feedback, which ensure local people can influence local policing priorities and activities. 

Your feedback is incredibly important because it helps us understand the issues that matter most to you and the information you provide helps us to better understand public opinion across our communities. It also helps is to gauge how we’re measuring up to public expectation, where we are doing well and where we need to improve. 

We recognise that there is always more we can do. That’s why your input is so important; it gives us a vital opportunity to better understand what is happening within our communities and the impact it may be having. Above all, we want to provide our communities and victims with the standard of policing they rightly deserve - an outstanding service that’s accessible, reliable, and trusted by all. 

Please note: 
This survey is completely voluntary, and you can exit at any time simply by closing your browser. All your answers will be treated with the strictest confidentiality and will be combined with responses from other participants. We will not ask you to identify yourself, and no individual response will be identified through analysis. 

In which local authority area do you live? *
An answer to this question is required.
Please tell us your postcode *
An answer to this question is required.

Feelings of Safety

This section asks how you feel in the area where you live - for this, we mean the area within 15 minutes' walking distance of your home.

What are the top 3 issues affecting you in your community that would benefit from joint working between Police, Partners and community members to resolve? (If you do not have any issues, please select "I have no issues.") *
An answer to this question is required
How safe do you feel in your local area in the day-time? *
An answer to this question is required
How safe do you feel in your local area in the night-time? *
An answer to this question is required

Perceptions of the police

Police Community Support Officers (PCSOs) are employed by police forces. They wear a similar uniform to police officers and deal with tasks that do not require the powers of a police officer.

On average, how often do you see police officers or police community support officers (PCSOs) on foot patrol in your local area? *
An answer to this question is required.
Over the last year, have you noticed any change in how often you see police officers or police community support officers (PCSOs) on foot parol in your local area? Would you say that nowadays you notice them….. *
An answer to this question is required.
In general, how much do you trust the police in the UK as a whole? (you don't need to have had contact with the police to answer this question; we're just interested in your general opinion) *
An answer to this question is required.
Thinking about your answer above, which of the following has affected your trust in the UK police as an organisation? You can select multiple responses here *
An answer to this question is required
Thinking more locally, how much do you trust the police in South Wales*? *
An answer to this question is required.

*By "South Wales" we mean the local authority areas of Bridgend, Cardiff, Merthyr Tydfil, Neath Port Talbot, Rhondda Cynon Taff, Swansea, Vale of Glamorgan. You don't need to have had contact with South Wales Police to answer this question; we're just interested in your general opinion.

And how much do you trust the police in the area where you live? *
An answer to this question is required.

Reminder: by "local area" we mean within a 15-minute walk of your home. Again, you don't need to have had contact with the local police to answer this question; we're just interested in your general opinion.

Please tell us how much you agree or disagree with each of the following statements about the police in your local area. *
An answer to this question is required.
Strongly agree
Tend to agree
Neither agree nor disagree
Tend to disagree
Strongly disagree
The police in this area can be relied on to be there when you need them
The police in this area would treat you with respect if you had to contact them for any reason
The police in this area treat everyone fairly regardless of who they are
The police in this area understand the issues that affect this community
The police in this area are dealing with the things that matter to people in this community
Taking everything into account, I have confidence in the police in this area
Finally, taking everything into account, how good a job do you think the police in your local area are doing? *
An answer to this question is required.

Crime

We would now like to ask you some questions about crime in your local area. Please note, we are asking about what you would consider to be a crime, which is different from anti-social behaviour (which we will cover in the next section of the survey). Examples of crimes include theft, assault, or fraud.

How much of a problem is crime in your local area? *
An answer to this question is required.
And what do you think has happened to the level of crime in your local area over the past year? *
An answer to this question is required.
Have you personally experienced or witnessed any sort of crime in your local area in the last year? *
An answer to this question is required.
How often would you say you have personally experienced or witnessed crime in the last year? *
An answer to this question is required.

Anti-social behaviour

Anti-social behaviour is any behaviour that causes people nuisance, annoyance, alarm or distress. This can include behaviours that are aggressive or intimidating or that impact upon a person’s quality of life. 

How much of a problem is anti-social behaviour in your local area? *
An answer to this question is required.
And what do you think has happened to the level of anti-social behaviour in your local area over the past year? *
An answer to this question is required.
Have you personally experienced or witnessed any sort of anti-social behaviour in your local area in the last year? *
An answer to this question is required.
How often would you say you have personally experienced or witnessed anti-social behaviour in the last year? *
An answer to this question is required.

“It is the responsibility of the police and local council working in partnership to deal with anti-social behaviour and crime in your local area.”

How much would you agree or disagree that the police and local council are dealing with the anti-social behaviour and crime issues that matter in this area? *
An answer to this question is required.
Have you seen or heard information about what the police are doing to tackle crime and ASB in your local area in the last 12 months? *
An answer to this question is required.

Routes to raise concerns

Do you feel you have clear and easy ways to raise concerns about crime and anti-social behaviour in your local area? *
An answer to this question is required.
What makes you feel that routes to raise concerns might not be clear / easy? *
An answer to this question is required.

About you

This final section asks for a few details about you.
We want to ensure that we hear from all sections of the community, and this information helps us monitor how effectively we are reaching diverse groups.
Additionally, your responses here will help us understand how different individuals and groups in the population experience community safety and crime, allowing us to better target interventions and services to meet specific needs.
We assure you that this survey is completely anonymous. You cannot be identified from the information that you share, and no individual responses will be disclosed. The results of the survey will only be published in aggregate form.

What is your sex? (if you are considering how to answer, use the sex recorded on your birth certificate or Gender Recognition Certificate) *
An answer to this question is required
Is the gender you identify with the same as your sex registered at birth?
What is your age? *
An answer to this question is required.
What is your ethnic group? *
An answer to this question is required.
VOLUNTARY QUESTION: Which of the following best describes your sexual orientation? (You do not have to answer this)
VOLUNTARY QUESTION: What is your religion? (You do not have to answer this question)
Lastly, do you have any association with the justice system in South Wales? (if multiple responses apply, select the best fit) *
An answer to this question is required.

We are listening. 

Thank you for taking part in this survey.  

Your local officers would like to regularly hear about the concerns you have so we can make a difference. Sign up to South Wales Listens today to share your thoughts and to receive local updates from us. 

South Wales Listens is a free service that allows you to contact your local policing team and share your concerns about your community.